Q: Why do I have to move my web site? What does web site migration involve?
A: The website migration service that our company is offering is free of charge (within a certain limit). We’ll transfer your web site(s) to our enterprise–grade cloud hosting platform without you having to do anything. We know from experience that swapping web hosting providers can result in lost data and unwanted downtime. Because of this, we will accomplish all that for you for free!We have practiced administrators whose only job is to ensure that your site functions exactly as it did on your previous hosting platform. Our administrators are well–versed in transferring custom–built web sites, as well as web sites that are based on well–known web applications such as WordPress and Joomla.
Q: Web site migration sounds like lots of work. How much time will it take?
A: There are many variables to think about – the total number of web files, the size of the database, the complexity of the web site itself and the current workload of our website migration experts, etc. That being said, we do try to implement all web site migrations in a 48–hour window. Smaller–sized websites are migrated much faster – typically in less than 24 hours.
Q: Do you need anything from me before you begin transferring my website?
A: We don’t gather any personal information. We will need, though, the login info for your present web hosting account along with the name of the site that you want to transfer.
Q: My old web hosting account has delicate data inside. How can I trust you?
Q: Will there be any downtime for my site?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your old web hosting provider. As soon as the transfer is done, we’ll make certain that everything is functioning properly and that the integrity of your web content is not jeopardized before notifying you that the migration is complete. After that, we will instruct you how to move the domain to your hosting account with us and how to change the DNS resource records.
Q: Will my present web hosting provider find out that I’m leaving them?
A: No. We will never contact your hosting provider about anything at all. They will not be aware of the web site transfer either.
Q: Which hosting platforms do you support?
A: We can migrate your site from any hosting provider or any Linux–powered hosting platform so long as we can obtain access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we cannot transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.