Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying high quality support without delay is our high priority, so that we back up each shared hosting plan with a one hour ticket solution guarantee. At the time you supply a ticket or drop an e–mail, our client help and support staff will try their best to present the most adequate answer to your problem and to give you help and advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily contact us 24x7x365 with any issue you might have about our products. We have professionals present all the time to deliver help and support anytime needed. Feel free to use the ticketing system or drop a message at any time, or pick–up the telephone or make use of the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guidance while operating within the Control Panel, it is possible to always just click the Help button and find your issue in the group of articles that will appear. We have as well turned a lot of the articles and reviews into video tutorials. The catalogue of movies will come up if you select the Videos button located in each section.